Legacy Firearms Co offers a limited lifetime warranty on all holsters. This includes the holster shell and all hardware.
The only exception to this is "GHOST CLEAR" material.
If it is found that your holster was damaged due to negligence such as leaving it in the sun in a hot car causing it to deform or running it over with your truck to test it for a youtube video we may not cover that.
If you need to warranty an item, please ship your item to:
Legacy Firearms Co
11400 Lake Road
Otisville, MI 48463
Please include a receipt of your order in the package.
Legacy Firearms Co has a 35% restocking fee on cancelled orders that are not shipped yet. Most orders are pressed within 24-48 hours of receiving the order. The remainder of the lead time is finishing work (cutting, drilling, buffing, hardware, etc). This restocking fee is to cover the cost of the material and labor that we already have spent on your order.
Our custom holsters are made to order and customized to your specifications, so unfortunately we do not accept returns. So please do your research before you buy and feel free to email us if you have concerns before ordering.
If the problem was the result of our fault then we will gladly accept the return and pay shipping to get it back to us. We will then offer a full refund or ask for a chance to make it right.